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Feature Request

Support for Multiple Review Workflows and Automatic Reviewer Assignment
Feature Summary: Enable teams to create and manage multiple review workflows in Document360, each tailored to specific documentation types. Allow automatic assignment of reviewers based on content tags, keywords, or categories when an article moves to a particular workflow status. Problem: Large organizations often have multiple documentation types (e.g., API docs, user guides, policies) that require different review processes involving different stakeholders. The current single-workflow model doesn’t scale well across teams and forces manual reviewer assignment, leading to inefficiencies and potential misses. Proposed Solution: Multiple Workflows: Allow creation of distinct workflows (e.g., “API Review,” “Policy Approval”) within the same project. Each can have its own states and transitions. Workflow Rules: Assign workflows to articles automatically using rules based on tags, categories, or keywords. Automatic Reviewer Assignment: Enable reviewer assignment at specific workflow stages based on rules. For example: If an article tagged “API” enters the “Dev Review” stage → auto-assign Dev Team. If an article in the “Policies” category enters “Legal Approval” → auto-assign Legal Team. Benefits: Tailored workflows for different content types Reduced manual steps and review delays Ensures the right reviewers are always involved Scales with teams and content volume Competitive with platforms like Confluence (Comala), Contentful, and ServiceNow
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