The title recommender keeps popping up every time we open an article or reload it. It's rather annoying. Please provide an option to disable it or allow for it pop-up only when we need it. Thank you.

Can you please include the created by/updated by information for each article?

Hi, In WYSIWYG editor: Frequently, I need to reference the HTML code for a published article that's not in EDIT mode. The only way I can do so is to click EDIT (see screenshot please) to force the article into EDIT mode. This extra step is cumbersome and should not be required. Suggestion is to allow READ-ONLY view of HTML code when the article is not in EDIT mode. Thank you.

Add a spelling checker for American English

Technical writer of my team uses your software to manage Knowledge Base. We draft content in latest web version of MS Word (Office365) and manually copy-paste the content into your software. This is time-consuming and error-prone. Many times, unnecessary Span added to the HTML codes, which makes work life terrible. It will be helpful for the users if we have a feature that helps in real-time integration of MS word with Document360. This would help in reviews, save time and reduce errors during the DDLC process.

Integration of Fresh service with Document 360.

We would like to get Slack notifications whenever there's a broken link (page not found). this is not possible currently with the notifications there are.

Need an option to insert multiple images in one go. Currently, authors are forced to upload one image at a time, which is a time consuming process. This is a pain point, especially in documents with numerous screenshots.

We're migrating our API documentation to Document 360 now the API documentation add-on is available, so we purchased a sandbox so we can safely test the migration and enhance our reader SSO integration to control access to the API pages... But now the CSM tells me the sandbox doesn't support the API Documentation add-on?!! Why?! Please add this ASAP. I don't understand why this would be a limitation of the sandbox environment, isn't the sandbox just a replica project with a cheaper licence for testing?

If a company want to use both the KB AND the new API functionality, it seems users are unable to search for results in both places at the same time. This is very unfortunate behavior because it puts the burden of knowing where the information is on the user. For the API tool to be fully effective, it must be part of the global search for users.