Feature Request

In the Find and Replace feature, when we search for a word that is present as a hyperlink behind the text, it seems to fetch the article but shows 'zero occurrences.' The results should either display the number of Occurrence and highlight the text where the link is available or exclude the article from the search results if Find and Replace does not work for hyperlinks behind a text.

After selecting a text, I cannot edit it to normal or heading types, only the what appears in the box.

I sorely need to know what other articles link to a specific article that I'm about to delete (especially in the absence of an archive function). Either it doesn't exist or I can't find it in the UI - in either case I need it to be possible.

We are using Labels as a work around for our required reporting. However, since this field is not being exported it will make the reporting workaround more difficult. We actually would like many more article attributes to be listed on the all articles view and also be able to be exported. However, labels would really help at this point in the export. Thanks for considering this request.

When creating Variables and Snippets, an individual language can be selected through a dropdown. For more flexibility, it would be nice if a Workspace could be specified as well (along with a Global option).

We are migrating from another KB solution to Document360. In our previous solution there was an automation that would create a QR code for the article and add it to the article so that users could easily share the article with others as needed. This would be a great enhancement to consider for Document360.

Ideally a glossary term in an article could also be a link to an article for that term. User would hover over the term and get the glossary definition, then click to open the related article. and/or the link to the related article could be a link in the text of the glossary term. Hover over the glossary term, read the definition, click the link in the definition.

Not enough characters for some feedback requests

When a user is logged in, email should be included with their feedback. Can we turn off anonymous feedback?

We currently have set limits on variables, snippets, glossaries within content, title length, and the number of reusable content items that can be created. These limits need to be adjusted or relaxed.