More often than not, when you are copying/pasting within the editor, using CTRL+V will paste TWO copies of the highlighted content, instead of just one. You have to go in and clean up the duplicated elements each time, even if you reload the page, the bug persists

For some reason, none of the Vimeo videos on our site will play when I'm viewing them in Editor mode. They appear to work correctly if I press "View in Knowledge Base," but they will not play while you're logged in as an editor, and scrolling the list in Editing Mode. This could be intentional, but it would be convenient to have the ability to view the videos without the extra clicks

When I select Edit on an article and it moves out of published status, other users who did not fork the article, cannot see the fork in the version history. We can see the published version but the draft one only appears after I publish. This poses an issue when a project manager is trying to know who is collaborating. Without the version fork visible, she cannot follow up with the correct owners nor can she see who moved the article in the workflow.

Content Tools / Import & Export / Export to PDF / Design Templates Functions not working. Despite changing Heading Color in the Text settings and Display options, headings are still black. This is a new issue. It was working fine for months. Also increasing text size doesn't actually do anything. All in all, Export to PDF functions need to be dramatically improved.

Numbering is not continued (it restarts) most of the time - if there is a Note, warning, figure etc..added in-between the steps (example: figure added or Note added between step 3 and 4, step 4 becomes step1) It has to be continuous even if there is a image, note, caution, warning, etc.. added in-between the step. There should be an option to restart or continue numbering.

When you insert an image in between items in a numbered list, the numbers after the image will start at 1. There is no option in WYSIWIG mode to set the number for the item to the next number in the list. The workaround is to edit HTML code of the numbered list. Would be nice to easily change the list number in WYSIWIG mode.

While searching for a phrase that has multiple words, the results are relevant only if the search is performed with no space between the words. This is not intuitive. Inserting text in inverted commas should have worked, but it doesn't

The bullet pointers are not getting displayed in the same alignment in the exported PDF, as added in the published document. As per my observation, the PDF output only supports number bullet pointers (1,2,3...) which is not the desired behavior. I am also attaching the outputs of the published document on Document360 and PDF file to showcase the same. Kindly look into it.

it's a bug of your SAML login process, you need to fix it ASAP.

When you copy content from formatted text (e.g. bulleted list) as opposed copying text from a paragraph, and paste it as is (CTRL+V), the pasted content is not the same as the original content, because it includes a block of formatting parameters (span style), which are visible in code. As a result, the pasted content looks OK in the editor and in the published content, but only in the light mode. If you switch to the Dark mode, such text looks highlighted because of those added parameters in code. Steps to reproduce: Format some text as a bulleted or numbered list. Copy some text from a bulleted/numbered item into a different bulleted/numbered item. View the code (the pasted code contains an additional block that is not present in the original part). Preview the topic and switch to the Dark mode. Actual result: The pasted text is highlighted. Expected result: The pasted text looks the same as in the part it was copied from. Workaround: You can paste as plain text. Then, you won't have this issue. But also you will lose the formatting. It is necessary to have the ability to copy formatted text. preserving the formatting and where the pasted part is not modified compared to the original part. See the screenshots with an example.