Bugs

Numbering is not continued (it restarts) most of the time - if there is a Note, warning, figure etc..added in-between the steps (example: figure added or Note added between step 3 and 4, step 4 becomes step1) It has to be continuous even if there is a image, note, caution, warning, etc.. added in-between the step. There should be an option to restart or continue numbering.

When downloading an article as PDF any accordion that is included in the article is shown incorrectly. Suggestion: Show all contents of accordion Print the unfolded accordion

When I remove the <p> tags from the code editor of a snippet, Document360 adds them back in. I removed the <p> tags for a reason! Give me the control to remove these tags permanently. Alternatively, support styling of variables.

We had an internal accessibility review on our Document360 site and received the following comment: 'HTML id attributes need to be unique to the page. It looks like the dropdowns at the top of the page uses an id attribute multiple times.' I don't think we have any control over this, so is this something that can be fixed?

Suppose I have an article heading (e.g., h2). I link to it via the drop-down menu in the Link dialog box (Heading Three) Problem: If at some future point, I rename the article heading (say, to Heading Three - Test), the link breaks b/c it's not updated to reflect the revised heading name. This issue discourages us from leveraging this feature. Thank you for your attention.

The very first name that you set, does not change, when you change the page name. That is the meta-title does not change, and does not get updated if you change the page title. Also a problem if you create a page from a template . OR if you start with a temporary name. This is a recent change

In wysiwyg editor, it’s possible to select (highlight) text first, then open Code View and see the same highlighted text. This makes it efficient to find the text I need to modify in Code View that I was looking at in wysiwyg editor. Doesn’t work in Block Editor > Code View. Highlighting text first in Block Editor then opening Code View does not show the highlighted text. This makes it harder to find what I need to examine and possibly modify in Code View. Since Block Editor markup is different from wysiwyg, this is even more challenging to figure out. I would like the highlighting to be supported in Block Editor like it is in wysiwyg. Request: 1. Open article in Block Editor. 2. Select (highlight) text. 3. Open Code View. 4. See the highlighting on the text in code view that reflects what I selected in Block Editor so I can quickly identify what I need to examine and possibly customize. Thanks!

When you insert an image in between items in a numbered list, the numbers after the image will start at 1. There is no option in WYSIWIG mode to set the number for the item to the next number in the list. The workaround is to edit HTML code of the numbered list. Would be nice to easily change the list number in WYSIWIG mode.

While searching for a phrase that has multiple words, the results are relevant only if the search is performed with no space between the words. This is not intuitive. Inserting text in inverted commas should have worked, but it doesn't

The export to PDF feature is not usable because it does not create a self-contained PDF file. The hyperlinks in the PDF file should open topics within the PDF file and not redirect to the KB. If we wanted to direct users to the KB we would not use the export to PDF feature.