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Roadmap

Planned

Warning message when anyone generate a new JWT Tocken
Feature Request
Standardize Feedback Confirmation Message Across KB Site and Widget
Feature Request
Uploaded Files in Advanced WYSIWYG Editor Defaulting to Images Folder Instead of Category/Drive Default Folder
Feature Request
Consistent Last Viewed Date Across Article and Reader Analytics
Feature Request
Custom heading numbering not recognized during word import
Feature Request
Requesting addition of Cantonese Lanaguage
Feature Request
Enhance Ask Eddy AI Support for Chinese Language Variants
Feature Request
Category access inherited to sub-categories
Feature Request
Changes to the activation email content
Bugs
Slack notification should have Version no along with article Name
Feature Request

In Progress

Support for Basic Formatting Options Like Bullets and Indentation in API Documentation
Feature Request
Support for anonymizing or disabling analytics data for GDPR compliance.
Feature Request
Include X-Content-Type-Options in HTTP header
Feature Request
Review Reminder to be reset based on last publish date
Feature Request
Collaborative editing, like in Dropbox
Feature Request
Eddy AI in Freshdesk/Freshservice
Feature Request
Callout not recognized
Feature Request
Categories are not sent to crowdin if they are pages
Bugs

Complete

Table of Contents - Full length of right column
Feature Request
Repeated Table Headers for Multi-Page Tables in PDF Exports
Feature Request
Last Viewed Date Discrepancy
Feature Request
feedback badge/indicator
Feature Request
Multiple JWT tokens
Feature Request
Show conditional content in editor
Feature Request
Featured image - Mixed project.
Feature Request
Ability to restrict internal link navigation within the widget
Feature Request
Implement Security Headers & CSP via HTTP Response for KB Sites
Feature Request
Include Special Characters in Article Titles
Feature Request
Custom Domain Error message improvements
Feature Request
Title should allow more than 150 characters and special characters
Feature Request
Selection / deselection consistency in PDF Export & Project Export
Feature Request
Increase API rate limit to 3000
Feature Request
Image SAS token configuration limit to be increased
Feature Request
SCIM for User and Group Provisioning
Feature Request
Feature request: Native side-by-side image support in the article editor
Feature Request
Freeze row should work in WYSIWYG
Feature Request
Hyperlinks in Callouts Do Not Retain Custom Text Color Formatting
Feature Request
Rename the Total Articles Metric to Total Articles Updated or Total Articles Published
Feature Request
Updating the workflow designer
Feature Request
Remove strikethrough text from Eddy results
Feature Request
Expose article IDs in Salesforce Agent KB App interface
Feature Request
Preserve Last Viewed Article Across Page Reloads
Feature Request
Exporting Readers needs to include more information
Feature Request
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