Sorting for URL Mapping for Knowledge Base
under review
O
Orchid Hedgehog
To have sorting function or URL mapping for knowledge base as currently it is not sorted by any order which is hard to search through the pages.
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D
D360 Product Management
Merged in a post:
Add search functionality for URL Mapping list in KB Widget
L
Lavender Swordfish
Current behavior:
The URL Mapping list has no search functionality. With a large number of mappings (we are already approaching 1000), finding a specific existing mapping requires manually paging through the entire list.
Problem:
As the number of URL mappings grows, maintaining them becomes increasingly difficult. To update a mapping created in the past, there's no way to search or filter by URL, the only option is to scroll/page through the full list one entry at a time to locate it. This is time-consuming and doesn't scale for customers like us with large mapping volumes.
Requested behavior:
Add a search bar within the URL Mapping section that lets customers search by URL or other keywords, to quickly locate and update existing mappings, instead of manually browsing the full list.
G
Gamboge Squirrel
We also request sorting. Some sort of filtering would be great as well as we will most likely have 200+ URL mappings
Z
Zinc white Blackbird
Hello! Is there an update on this request? We have two widgets, each with 6 pages of URL mappings, and are constantly adding more. It's currently difficult to manage and stay organized, especially since the mappings are automatically rearranged so the most recently edited mapping is moved to the top of page 1.
We would love a sorting option, or even better - a search option to find URL mappings by searching for the name of the mapping.
V
Verdigris green Crocodile
HI Thiru , am replying on behalf of Xiaorui . We will not require the sorting option in the KB Assistant > Setup Configuration > URL Mapping.
I
Innocent Lizard
I have ~90 mappings so I have to search manually across 4 pages of URL mappings to find the one I want to edit, so would be great to allow sorting on the URL mapping columns instead.
M
Magnificent Grasshopper
Innocent Lizard: Thanks for sharing this detail, we will have this evaluated so as to given better user experience in this feature as well.
M
Magnificent Grasshopper
updated the status to
under review
M
Magnificent Grasshopper
Orchid Hedgehog to ensure the understanding in the KB Portal, in the KB Assistant > Setup Configuration > URL Mapping you would like to have sort option?