A bunch of our customers rely on offline documentation especially for airgapped environments, but the current offline docs are missing some of the basic capabilities that are severely impacting the customer experience and the ability to use the docs Priority item # 1 - Missing Table of Contents / left side navigation The offline documentation does not include a left-side Table of Contents or say the side navigation. Without a TOC, customers have no visibility into: What other articles exist within the same folder How content is organized How to navigate between related topics This results in a very poor user experience, as customers are forced to rely on direct links or guesswork instead of structured navigation. A TOC is fundamental to any documentation experience, especially offline, where internet access is already not available. Must have requirement: Include the same TOC/navigation in the left sidebar for offline documentation as in the online documentation Priority item # 2 - Missing Attachment Support Offline documentation currently does not support attachments. This is a huge turn off for customers accessing the docs in airgapped environments where there is no internet access to download attachments online. If an article contains an attachment, Document360 should be able to: Download the attachment as part of the export process Package it with the offline documentation Allow customers to access the attachment locally This is a reasonable and expected behavior for offline documentation and is critical for customers who rely on supplementary files. Must have requirement: Automatically include article attachments in offline exports and ensure they are accessible locally. Priority item # 3 - Other Enhancements (Low Priority) Some other important items that can be considered secondary include adding previous and next buttons, glossary items, and breadcrumbs. Currently, the TOC and attachment support are the most critical blockers.
