Feature Request

Currently, the AI search bar on our Document360 site lacks visual cues that indicate its AI-powered capabilities. Many customers are unaware that the search bar leverages AI, which limits engagement and the perceived value of this feature. Request: Please update the AI search bar’s appearance to include a Sparkle Icon/Emoji, similar to the ones already used for the AI Settings menu in the backend (see attachment). This consistent visual enhancement will help draw users’ attention and clearly communicate that the search bar is AI-enabled. Categories: Search UI/UX

Currently in the knowledge base, any article that is replicated shows this with its corresponding icon. The same applies, if an article is marked as private. However, if both states apply to an article, only the lock-icon to mark an article as private is shown. This makes it necessary to open each private article to know if it's a replica, making it impossible to verify the statue of articles in the category structure at a single glance.

Instead of having to go through existing table and changing them to be this setting, why not make this the default so that PDFs don't get screwed up.

We would like to request the ability to add advanced filtering and sorting capabilities directly on the Knowledge Base landing page (not just within search results). Current Limitation At present, filtering based on structured metadata such as Custom Article Attributes is not supported on the landing page. Custom code is also not a scalable solution, as it requires manual updates whenever new content is added or modified. Proposed Enhancement Allow administrators to: Create and manage Custom Article Attributes (metadata fields), such as: * Release Version (v1.0, v2.0, v3.0) * Business Value (High, Medium, Low) * Functional Cluster (Create, Store, Manage, Platform) * Configurable / Non-Configurable (Yes/No) * Configurational Effort (High, Medium, Low) * User Persona (Admin, End User, Legal, Finance, Ops – multi-select) Enable these attributes as dynamic filters directly on: * Knowledge Base landing page * Category landing pages * Article listing views Provide sorting options such as: * Release Version (Latest first) * Business Value * Recently Updated * Alphabetical Business Use Case We maintain structured documentation aligned to release versions, user personas, and functional clusters. End users should be able to quickly filter content based on their role, release version, or configuration type without needing to perform manual keyword searches. This will: * Improve content discoverability * Reduce search dependency * Enhance user experience * Support scalable documentation growth Why This Is Important As documentation grows, structured filtering becomes essential. Many enterprise knowledge bases require metadata-based navigation rather than only keyword-based search. A built-in, dynamic filtering solution would eliminate the need for fragile customization code and provide a scalable long-term solution.

Add the ability to change the color of a tag icon in the Tag Editor so that the colored tag would display in the Image Dependencies panel. We use tags to distinguish between software versions want to quickly see if an image is used in a specific version. Colored tags would be helpful.

ESSENTIAL ASSET MANAGEMENT ON DRIVE I am extremely surprised that the only option that we have to define a new folder location for an asset on the Drive is to manually use single clicks to define new folder location. This is crazy! It look 9 clicks just to move on file into a new folder location. (Pls see image) We have no ability to enter destination path or any other, quicker solution. We need the option to copy and paste a folder path location into a desired location pathway. Even drag and drop is also an option. Development team: Please escalate this request. My apologies if this request is already logged by another user but I could not find an obvious title that raised similar issue without spending too much time finding a similar request.

I love the broken link list, but am really struggling to tell which link is broken when viewing the specified page in the WYSIWYG editor. Please make it possible to highlight broken link in WYSIWYG view.

It would be great to have a way for readers to bookmark articles they use often. Some articles are key references for specific projects, and having to search for them every time can be a bit frustrating, especially since what’s useful varies from person to person. A bookmarking feature would make things a lot smoother.

To have sorting function or URL mapping for knowledge base as currently it is not sorted by any order which is hard to search through the pages.

We are requesting a significant upgrade to the "Status" indicator system. Instead of a single, "Custom" status, we need the ability to create multiple custom indicators that can be displayed simultaneously on the public-facing Knowledge Base articles. (These should function as high-visibility UI badges, managed and displayed separately from the existing "Article Tags" system used for SEO and search boosting.) Currently, Document360 limits an article to one status indicator at a time. This is restrictive because statuses often need to convey different types of information to the reader. - Example: An article might be "Updated" (Status) AND require an "Enterprise License" (Functional Metadata). - Right now, we have to choose one or the other, or manually type this into the article body, which lacks visual consistency and searchability. Proposed Solution: "Visual Badges" System A dedicated system for Concurrent Status Indicators that provides: Distinct UI Layer: Indicators should remain at the top of the article (near the title) to give immediate context to the reader, separate from the Tag cloud. - Multiple Active Indicators: The ability to toggle multiple statuses for one article (e.g., a "Beta" badge AND an "Enterprise" badge). Independent Logic: These indicators should not affect search weight in the same way tags do; their primary purpose is visual communication. - Custom Styling: A dedicated settings page to define the Label and HEX color for each unique status.