highlight broken link
under review
JULIE WALLACE
I love the broken link list, but am really struggling to tell which link is broken when viewing the specified page in the WYSIWYG editor. Please make it possible to highlight broken link in WYSIWYG view.
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D360 Product Management
Merged in a post:
Show broken links in a different color on Preview
Nibu Thomas
When an article is previewed, and the article has a link that is broken, show that link in a different color. Of course it means that when we do a preview, the links in the article are also being checked.
David Gregory
In addition to broken links it would be useful to see, visually, which links are external by highlighting them in some way
David Gregory
A similar (related) item would be to differentiate internal vs. external links in some visual way. In my opinion, it is best to do when in the editor instead of in preview as we should show preview in exactly the same way as any reader.
You could do this check as a link is saved within the editor and thus warn the editor when they have made a mistake.
Shakeer Hussain S
Hi Nibu - Thanks for sharing this request. When an article is previewed, the system should automatically check all the hyperlinks within the article to verify if they are functional. If any links are found to be broken (e.g., returning a 404 error, domain not reachable, or the page doesn’t exist), these links should be visually highlighted using a distinct color to differentiate them from valid links. Is my understanding correct?
Could you also confirm if this functionality is expected to work in the Knowledge Base (KB) site preview?
Nibu Thomas
Shakeer Hussain S yes, the preview option we use to check an article - on the portal. It opens the preview on the site.
But I'm not sure if this is possible in the editor itself. Since there are chances that the author may not preview it every time. The next time someone edits the article, it could show these in the editor itself.
Shakeer Hussain S
Nibu Thomas David: Thank you for the confirmation. We will investigate whether it’s feasible to highlight broken links while previewing the article. In the meantime, we are exploring a solution that can highlight broken links within the editor itself. Please review if this existing request to see if this aligns with your requirements.
David Gregory
Shakeer Hussain S Thank you for the link to the other feature. I actually think that doing this in the editor is a better solution.
Nibu Thomas
Shakeer Hussain S yes, this would be serve the purpose. But not sure what the experience is on the new editor... since it doesn't have a wysiwyg view like markdown.
Shakeer Hussain S
Nibu Thomas David - Thanks for the confirmation. We will conduct a design walkthrough for this feature once the designs are ready. Since we already have a separate request for this, I am merging this request and will track progress in the aforementioned request.
Jennifer Wills
When will this feature be ready?
Jaime Cevallos
We're also facing challenges with link verification. Since we use numerous links to external partners, the process of identifying and addressing broken links remains inefficient
Thiru
Merged in a post:
Show broken URL on landing page
Nibu Thomas
When we look at the broken link report, we need to also see on the home page itself, - which URL is broken. Maybe add a column to include the actual broken link.
Thiru
under review