highlight broken link
under review
J
Jonquil Walrus
I love the broken link list, but am really struggling to tell which link is broken when viewing the specified page in the WYSIWYG editor. Please make it possible to highlight broken link in WYSIWYG view.
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Kesavan M
++ Zinc grey Dolphin
D
D360 Product Management
Merged in a post:
The broken link list does not show a true reflection on which links are broken.
J
Jasper Kangaroo
The broken link list does not show a true reflection of which links are broken. Upon checking the links in the article it works however it display as a broken link under the list
Shakeer Hussain S
Merged in a post:
Enhancing Broken Link Analytics: Identifying Hyperlink Locations in Articles
I
Industrial Reindeer
When you click on the broken link in the analytics, it displays a list of broken links along with their URLs. However, it's not possible to see where these URLs were hyperlinked in the article.
Therefore, the requirement is to indicate the specific lines or words where the hyperlink is located within the article.
Ramesh Lokesh
Kind Lark
D
D360 Product Management
Merged in a post:
Show broken links in a different color on Preview
U
Umbral green Woodpecker
When an article is previewed, and the article has a link that is broken, show that link in a different color. Of course it means that when we do a preview, the links in the article are also being checked.
M
Mature Spoonbill
In addition to broken links it would be useful to see, visually, which links are external by highlighting them in some way
M
Mature Spoonbill
A similar (related) item would be to differentiate internal vs. external links in some visual way. In my opinion, it is best to do when in the editor instead of in preview as we should show preview in exactly the same way as any reader.
You could do this check as a link is saved within the editor and thus warn the editor when they have made a mistake.
Shakeer Hussain S
Hi Umbral green Woodpecker - Thanks for sharing this request. When an article is previewed, the system should automatically check all the hyperlinks within the article to verify if they are functional. If any links are found to be broken (e.g., returning a 404 error, domain not reachable, or the page doesn’t exist), these links should be visually highlighted using a distinct color to differentiate them from valid links. Is my understanding correct?
Could you also confirm if this functionality is expected to work in the Knowledge Base (KB) site preview?
U
Umbral green Woodpecker
Shakeer Hussain S yes, the preview option we use to check an article - on the portal. It opens the preview on the site.
But I'm not sure if this is possible in the editor itself. Since there are chances that the author may not preview it every time. The next time someone edits the article, it could show these in the editor itself.
Shakeer Hussain S
Umbral green Woodpecker Mature Spoonbill: Thank you for the confirmation. We will investigate whether it’s feasible to highlight broken links while previewing the article. In the meantime, we are exploring a solution that can highlight broken links within the editor itself. Please review if this existing request to see if this aligns with your requirements.
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Mature Spoonbill
Shakeer Hussain S Thank you for the link to the other feature. I actually think that doing this in the editor is a better solution.
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Umbral green Woodpecker
Shakeer Hussain S yes, this would be serve the purpose. But not sure what the experience is on the new editor... since it doesn't have a wysiwyg view like markdown.
Shakeer Hussain S
Umbral green Woodpecker Mature Spoonbill - Thanks for the confirmation. We will conduct a design walkthrough for this feature once the designs are ready. Since we already have a separate request for this, I am merging this request and will track progress in the aforementioned request.
M
Mysterious Elk
When will this feature be ready?
S
Sapphire Stoat
We're also facing challenges with link verification. Since we use numerous links to external partners, the process of identifying and addressing broken links remains inefficient
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