Feature Request

In addition to linking to headings, I would like to be able to link to tab names. I love the tabs feature for its clean look, but this means that what would normally be a linkable heading becomes a tab name which can't be linked. This could be an enable/disable toggle in the settings (just like with heading levels) so that users can choose if they like it or not.

The most frequent use case for inline code and code block is to select a piece of text and format it as code. Few people are going to be writing code inside D360. Unfortunately, currently copypasting things and formatting as inline code looks like this: Create an empty line Insert a text block for Inline code. Type a couple of characters so the formatting doesn't just disappear. Paste the text you want as plain text in the middle of the extra characters (otherwise the formatting doesn't take). Remove the extra characters. So please, let users just select text and apply a code style.

With the April 2025 enhancements to the Advanced WYSIWIG editor, the articles no longer display their URL. Only categories still display both their title and their URL. To change an article's URL, I have to click in the article title. This is very tedious when cloning several categories at once where the URL of each article must be changed. The knowledgebase portal should also display the URLs again on every level, not just in categories.

There are some very important characters that cannot be used in article titles, like quotation marks, currency signs (in my case, dollar signs), and percentages. I can think of myriad ways to title articles with the above symbols, like: – Troubleshoot "Installation Failed" Error – Manage Software Licenses above $100 – How to Reach Success Rates over 90% Currently, hashtags and the @ symbol are possible for titles, so why not ", $, or %? Thank you! :)

In ordered and unordered lists, if I assign BOLD or ITALIC to the first word in the text, then it also applies that to the index number itself. Because not all of the items in the list have the firs word bolded, it looks really nasty. Some of the index numbers in bold (or italics), and the rest of them, not. Please stop the automatic assignment of the text characteristics in these circumstances.

When I filter All Articles by category and select a category with sub-categories, it only selects the checked category, not the ones underneath. That's not intuitive. It should be the other way around. Selecting a category auto-selects all the sub-categories, and I can manually deselect the ones I want to exclude. Like when you select folders for backup.

It would be extremely helpful to have internal links (links to other sections of the same document) uploaded directly even before the content is published. Currently, the link changes after publication and forces users to change all the links after publication.

When users copy an article, all associated elements including inline comments must be copied. The content with the inline comment and other details of the inline comment (ie., reactions & replies) should be present on the edit page.

Add the ability to use the global Find and Replace functionality to search for and modify the display text of hyperlinks (i.e., anchor text) across the Knowledge base. Current Behavior: The current global Find and Replace tool scans and replaces plain text in the body of the content but does not identify or allow changes to the anchor text of hyperlinks. Requested Enhancement: Enable global Find and Replace to locate and replace link display text, regardless of the destination URL.

When we save content in an article, there should be a version history for drafts. This would allow me to compare and make changes more efficiently. While we have version history, applying this feature to draft content would greatly facilitate content creation.