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Feature Request

Migration Requests

Planned

ADHOC - Enlarge / zoom into pictures in knowledge base / documentation UI

Feature Request

Ask Eddy for selected Workspace, Language, Private/Public, Category level

Feature Request

VOTE PLS - URGENT - Defining moving location of asset on Drive

Feature Request

Updated article title is not reflected on SEO title

Feature Request

Comparison Analytics

Feature Request

Ticket Deflector - menu and footer missing

Feature Request

inline code fragments are rendered too small in the preview pane

Feature Request

Block Editor: Make the caption look like a caption

Feature Request

Callout background color

Feature Request

Fixed position header, sidenav, sidebar, etc. (freeze elements)

Feature Request

Cannot "Paste as Plain Text" into table in Advanced WYSIWYG Editor

Feature Request

Possibility to change the bullet point format

Feature Request

"File unlocked" warning makes focus jump to top of screen in block editor

Feature Request

Smart Bar - Time

Feature Request

Inline Comments

Feature Request

Image Align Left & Center Options Grayed Out

Feature Request

Cmd+K brings up wrong link interface

Feature Request

Getting out fo an ordered or unordered list in block editor

Feature Request

highlighted text tools

Feature Request

Block Editor - Adding Ancors

Feature Request

Add link option on text selection

Feature Request

Line numbers in code blocks

Feature Request

Deeplink to articles using JWT

Feature Request

Cannot Do Start Numbered List in WYSIWIG

Include KB Assistant in specific language

Feature Request

In Progress

Request to Update Warning Message while switching the editor.

Feature Request

ADHOC | Create an API endpoint for customers to delete JWT reader info

Feature Request

Eddy AI in Freshdesk/Freshservice

Feature Request

Feature Request

Default Font Options for Editors

Feature Request

Public inline commenting for non-paying team members

Feature Request

Conditional Content

Feature Request

Ability to archive articles

Feature Request

Feature Request

Allow % for Height/Width of Embedded Video

Feature Request

Block Editor - Customer feedback

Feature Request

Callout not recognized

Feature Request

Block Editor Images and Callouts

Feature Request

Restore vertical alignment controls for table cells in block editor

Feature Request

To be able to export FirstName,LastName,E-mail,Readergroup and Reader Content access

Feature Request

Please add support for OpenAPI 3.1.0

Feature Request

Exporting Readers needs to include more information

Feature Request

Reader name should be searchable by reader name

Feature Request

Provide mass update options on multiple reader or team accounts

Feature Request

Clarify the Portal Role screen

Feature Request

Ability to select multiple variables/snippets and delete them

Feature Request

Categories are not sent to crowdin if they are pages

Complete

Cmd+K shortcut for site search on Mac

Feature Request

Unable to publish Home Page

Ask Eddy (assistive search) to support Swedish Language

Feature Request

Machine Translate can only translate the content but not title

Feature Request

List of users in Reader Groups are not alphabetized

Feature Request

Expand and Collapse Table of Content

Feature Request

Promote Reader to Team Member (and reverse) w/o deleting user acct

Feature Request

ADHOC - No Search Results - Improvements in Analytics and feedback manager

Feature Request

Enable API documentation on sandbox environment

Feature Request

Adjust tables alignment

Feature Request

Glossary: Terms should be updatable

Feature Request

Add tooltip to Save in Design

Feature Request

Find & replace: Article preview link should open in new tab

Feature Request

Multiple SSO Endpoints

Feature Request

Translation of snippets, variables and glossary

Feature Request

Find Images in Drive with no Dependencies.

Feature Request

Email Notification for credit usage in Ask Eddy

Feature Request

Need Ability to Copy/Paste/Clean from Microsoft Word

Feature Request

Enabling "Exact keyword" in search

Feature Request

Schedule publishing

Feature Request

Readers Notification

Feature Request

Download specific category

Feature Request

VOTE PLS - URGENT - Bulk editing of Image or file assets (that have NO dependencies/ ie. not being used).

Feature Request

Private article links for public KBs

Feature Request

Eddy + KB Widget

Feature Request

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