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Feature Request

Migration Requests

Planned

ordered/unordered list does not follow the font size of its associated text

Feature Request

Click on edit, don't allow me to scroll till the editor is fully loaded

Feature Request

Content Role Privilege

Feature Request

For Mixed KB sites, include another filter in Article Analytics to track the data contributed by Public Users (Neither a Team account nor a Reader))

Feature Request

Analytics Weekly Report Improvements

Feature Request

Include the "Last Viewed" data in the View All Article Analytics data

Feature Request

Fetch Reader details in Eddy Analytics

Feature Request

Analytics Phase 1.0

Feature Request

Show notifications in the dashboard whenever users are tagged in inline comments

Feature Request

Inline Comments Improvements

Feature Request

Inline comment history

Feature Request

"All" filter for article, Search, Reader/Team Account analytics data

Feature Request

Table of contents missing scroll bar

Feature Request

Table Enhancements - Phase 3 : Add Row and Column Functionality & Drag and Drop for Rows and columns

Feature Request

Numbering enhancements Phase 1

Feature Request

PDF Template: Option to Customize the Title and Description on the Cover Page

Feature Request

Highlight Content in a contrast color

Feature Request

VOTE PLS - URGENT - Defining moving location of asset on Drive

Feature Request

Updated article title is not reflected on SEO title

Feature Request

Comparison Analytics

Feature Request

Ticket Deflector - menu and footer missing

Feature Request

inline code fragments are rendered too small in the preview pane

Feature Request

Block Editor: Make the caption look like a caption

Feature Request

Callout background color

Feature Request

Cannot "Paste as Plain Text" into table in Advanced WYSIWYG Editor

Feature Request

In Progress

Migration360 tool : Support Confluence HTML

Migration Requests

Confirmation popup after clicking the "undo" option to revert the changes in the editor

Feature Request

Inline Comments after publishing the article.

Feature Request

Ability to "unpublish" a new article

Feature Request

Analytics numbers are rounded off and the exact numbers are not displayed

Feature Request

Search Functionality Disappears When Side Navigation is Collapsed

Feature Request

Numbering is not continuous when image, note, warning, is inserted in-between steps

Feature Request

Decision tree / customizable help

Feature Request

Offline Documentation

Feature Request

same font to be displayed in the editor that is configured on the global settings

Feature Request

Skip logout page - direct user to the login page

Feature Request

Improving Custom Domain Verification Status Visibility

Feature Request

Feature Request: AI-Generated Step-by-Step Articles

Feature Request

Guides : Diagramming Interface for Creating Guides

Feature Request

Eddy AI in Freshdesk/Freshservice

Feature Request

Public inline commenting for non-paying team members

Feature Request

Ability to archive articles

Feature Request

Feature Request

Allow % for Height/Width of Embedded Video

Feature Request

Block Editor - Customer feedback

Feature Request

Callout not recognized

Feature Request

Block Editor Images and Callouts

Feature Request

Restore vertical alignment controls for table cells in block editor

Feature Request

To be able to export FirstName,LastName,E-mail,Readergroup and Reader Content access

Feature Request

Please add support for OpenAPI 3.1.0

Feature Request

Complete

RTL article, image alignment

Retrieve author information through API-Key

Article Comments/Feedback - Employees are unable to remove pre-populated email address to provide anonymous feedback.

Responsive design disables dropdown for knowledge base versions

Readers count in API Endpoint

Feature Request

Article Redirects to External URLs

Feature Request

Add auto-save to code editor

Feature Request

Dark mode for main page

Feature Request

Hyperlinks appear black in previews

Feature Request

Dark mode needs improvements

Feature Request

Table of contents and anchor links

Feature Request

Deleted articles should not appear in search results

Feature Request

Codeview Advanced FAQ

Feature Request

Feature Request

Allow Readers To Access Articles Hidden in Left-Hand TOC

Feature Request

Include Page Type Category in 'All Articles" Section

Feature Request

Provide full analytics history

Feature Request

Implement the status indicator separately for each language

Feature Request

Add ability to anchor link to specific accordions within an article

Feature Request

Filter Widget content

Feature Request

Subscription to a specific article (article updates)

Feature Request

Status Circles for Categories

Feature Request

Fixed position header, sidenav, sidebar, etc. (freeze elements)

Feature Request

BACK button should function for links to anchor within same article.

Reader's default Document Scope should be set to "None" for bulk import

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