Commenting again, in the hopes of expediting this. We're still waiting for this. The data we specifically want to get API access to is user email and pages visited.

+1 on this. As others have noted, the ability to analyze these data points alongside additional metrics would not only help us demonstrate the platform’s ROI, but also provide valuable insights into how we can refine and improve our documentation.

Magnificent Grasshopper Are there any updates on this request you could share?

Raising this again - we have a pressing need to analyse documentation performance and combine those analytics with other data sources, and for this we need API access to D360 usage data.

Are there any updates on this request or a possible timeline? Being able to access the analytics via API would allow us to make much more use of the newer features that have rolled out, like Read Receipts. The limited reporting options under Analytics ends up undermining the value they could provide.

Adding feedback behalf of Vivid Caribou:

Understanding Data Usage – Would like to retrieve analytics data via API and integrate it into their Data Hub to analyze user preferences alongside their software product data.

Preferred Analysis Tool – Power BI for further analysis.

Current Export Challenges – Exporting analytics data as a CSV file manually every month is time-consuming and error-prone.

Need for Automation – Seeks an automated data extraction process through API to reduce manual effort and focus on data analysis rather than data handling.

+1 to this. Any updates on this please?

Our Product teams would like to be able to query analytics via the API so they can pull data into a central database and combine with other data sources to create wider reports on Product performance. This also means we do not need to grant portal access to non-writers or reviewers for them to create their product reports.

Upvoted on behalf of Crimson Limpet