Title should allow more than 150 characters and special characters
complete
S
Sensitive Lark
Our use case is to create FAQs. The FAQs can contain more than 150 characters and also special character. We need to have the ability to upload longer titles through the UI as well as through the import functionality.
For now we are using the API to POST the articles as a workaround, but that is not ideal for the content team. This should be a quick fix, considering the platform is able to support the longer questions with special characters, just the UI is blocking it.
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umamaheswari baskaran
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umamaheswari baskaran
Hi All - This has been shipped as part of March 12.3.1 release
Link to release notes : https://technical-document-writing.document360.io/shared/48e9696e-e5cc-415b-afc6-fb8ac0fcaa0f
Mohamed Shakheen
Merged in a post:
Extend Article Title Character Limit and Support Special Characters
Akash Sivaraman
Currently, article titles have character length and/or special character limitations that restrict users from entering descriptive, business-compliant titles.
This feature request proposes:
-> Increasing the maximum title length to 300 characters
-> Allowing special characters such as:
Quotes (")
Dollar signs ($)
Percentage signs (%)
And other standard printable characters
E
Expected Condor
Agreed. I'm incredibly surprised that characters like quotation marks, currency signs (in my case, dollar signs), and percentages are not allowed in article titles. I can think of myriad articles that may need the above symbols in titles, like:
– Troubleshoot "Installation Failed" Error
– Manage Software Licenses above $100
– How to Reach Success Rates over 90%