Feature Request

When importing articles, usually there is only word documents. But apparently our existing files are in PDF already. Converting the whole documents into word document always resulting the article to be slightly untidy (some of the pictures turns into code and some of the heading turns into code too) therefore maybe it would be helpful if our pdf documents can be imported directly without making the whole document becomes untidy that we need to tweak the articles manually through HTML coding to look exactly as the pdf we have. Thank you

The export project tool does not include snippets. We rely on snippets - considerable % of our content is contained in them - and need to have them included in the exports that we capture weekly as a part of our DR mitigation plan.

Add ability to import translated articles via word document.

When exporting a knowledge base, include workflow status, publication status, and any comments on each article, so that import restores all of these items for each article. Currently an import causes you to lose all of this.

It's inconvenient to have only a 15MG limit when I import a Word Doc in IMPORT/EXPORT --> IMPORT ARTICLES. Please increase this limit. It's 2023, 15MG is NOT that large. :) Thanks.

Ability to export category level markdown files

PDF files seems to be very big. When acrobat is integrated with other applications, there is some configuration that makes the exported files smaller, compresses graphics etc. So request to configure the PDF generator behind the scenes to optimize file size, compress graphics and other things that can be compressed to create smaller PDF files.

Hello, We would like to have the ability for our team members to export articles from the Knowledge Base Portal as a Word Document for our internal use. This is different than allowing users/readers to download articles as Word documents which would not be wise in our case for confidentiality purposes. Thank you!

We can only import 1 Word article, then we must manually type/change the article from within. We work on Word directly and would like to import the whole Word into an existing article, and have this as a historical change (so that the old replaced article gets archived with any links to files in the Drive, while the new article has all the changes with format imported quickly and efficiently)