Feature Request

To be able to see which articles have comments that have not been acted on/responded to. Often, the editor may leave a comment on a draft that remains unresolved. There must be a way to generate periodical reports that consolidate this information. Currently, we have to check this manually.

Currently, the portal provides data on the Last Login and Last Viewed dates for readers. However, gaining deeper insights into reader engagement by analyzing the login patterns of frequent users would be highly beneficial. For example, implementing the following features could enhance engagement analysis: A report or dashboard displaying login frequency per reader over a defined period. Filters to categorize users based on their login activity (e.g., occasional vs. frequent users). These analytics would support data-driven decisions and inform strategic content decisions.

Many articles get very few views. Such content may not require translation. So having the ability to redact content that doesn't do well in the source language so that we don't have to even send it for translation in the first place.

It would be good to know the file dependencies before an article is deleted so that links can be fixed in advanced and not as an after process.

This request was created on behalf of Vinith We have configured custom domain for our project and our custom domain links used within the articles are shown as external links under Analytics. We would like the links to be considered as internal links. Thank you.

Would be useful to see reader data for "No result found" metrics, similar to how you can see it for Search Results

Would be great to have a report on the average age of an article in the KB. Also the same data by writer. So if an article was modified a week ago, then the age is 7 days. So the older the average age, the less reliable it could be.

You currently require the user to go through 2 steps to download the current links status report to csv. This seems to be unnecessary. There should be a single download button which: Exports to csv internally Downloads the csv to the local computer I see no reason why I would do either of these steps without the other one.

Currently the Links Status report does not display the project version of the internal links. When we fork to a new version, all links remain unchanged, pointing back to the source version articles. We need to update some of the internal links to point to the newer version of our articles. It would be helpful to display the project version where these link occurs and filter the list based on the Project version.

would be nice if i could see what security group(s) readers belong to. Otherwise I don't have a way to filter users when looking at users.