Feature Request

If you generate a multi-article PDF from Portal > Content Tools > Import & Export > Export to PDF, you can only include published articles in the file. It would be great if I can create a file with unpublished articles retaining the same structure in the Potal.

Provide an option to ignore specific content within articles when exported as PDF, HTML or any supported export format. That is, provide an option to enable users to mark or tag sections of an article that should be excluded during export. Benefits Improves flexibility and control over exported content. Helps users tailor export formats for different audiences or purposes. Reduces unnecessary content, making exported documents more concise and relevant.

To make tables render in a controlled way and similar in both web views and in PDF exports I suggest a “WYSIWYG behavior for table sizes and column widths“. This could also be made as a setting such as “use manually set table column widths in all media”. Why? All is related to support ticket #306539 "PDF export show truncated right column" Experimenting with a tremendous number of tables I now realize that the Doc360 system is automatically adjusting tables to a set standard (?). Trying to get tables to look similar in both web and PDF exports I attempted to: 1. use the recommended % width instead of px for max width and column width. 2. avoid multiple inline CSS attributes 3. minimize any included images’ sizes. All above was done to tables which were either created from scratch, copied from other articles with correct looks in PDF or imported from other media. The unwanted result looking back into the code after publishing were always the same: • set % sizes are swapped into the not recommended px • column widths are either disregarded or not interpreted as a number, resulting in string such as colwidth="NaN". • PDF export remained living its own life, showing the unacceptable truncated right column ... Attached are sample screenshots showing three views of exactly the same experiment content 1. the readers view 2. the editors view 3. the PDF export causing all this to be investigated. Code samples exists but I suggest that a Doc360 expert try scenarios above.

Currently, when exporting an article from the Knowledge Base (KB) site as a PDF, the exported file uses a default title and does not display the article’s last updated date. It would be highly beneficial to provide the following enhancements: Custom PDF Title: Allow users to specify a custom title for the exported PDF instead of using the default article title. Article Updated Date: Include the "Last Updated" date of the article in the exported PDF for better context and version tracking.

The Accordion feature isn't supported in PDF output: Print to PDF: only the Accordion header displays, but not the contents of the Accordion Click the article Print icon: The Accordion header displays but is out of alignment with the triangle icon, and instead of the contents, there's an empty box. Please see the attachment.

Currently, when exporting articles to PDF, only the Table of Contents (TOC) links navigate within the PDF itself. Any links placed inside article content redirect to the Knowledge Base site in a browser instead of referencing the relevant section within the PDF. This creates a limitation for users who rely heavily on PDFs, as they expect in-article links to also work as internal cross-references within the exported document.

This request was created on behalf of Prasun At this time, I'm adding a link of a PDF file to text within the articles. However, because of the SAS token expiry the links aren't accessible after sometime. It would be better if the PDF files are accessible all the time. Thanks.

This request was created on behalf of Oren Currently, users are unable to export a parent page-type category or the category alone when exporting only a few selected child articles from the knowledge base site. It would be beneficial to support the ability to export selected articles along with their associated page-type categories, as well as the option to export just the page-type category independently. Thank you.

It would be great if we have an option to customize the H1, H2, H3 and H4 font sizes in the text settings of the PDF template. Currently, Document360 doesn't allow the users to set the heading font size for the PDF templates. At times, there are confusions between H1 and H2 in the exported version.

The customer would like to have the option to export PDFs in US Letter size (8.5 x 11 inches). Document360 supports the A4 paper size (8.26 x 11.69 inches) by default.