Feature Request

Currently, when JWT is enabled for widgets, all widgets under the same project share a single client secret. Regenerating this client secret for any one widget invalidates authentication for all other widgets in the project, leading to unintended production outages. This behavior creates operational risk, as accidental or required key regeneration by one team or widget impacts all dependent widgets. It would be great to have a separate client secret for each widget.

Link takes user to the correct page, but the back button does not return to the calling page (instead it shows the knowledge base menu)

The customer would like to remove the Workspace and language dropdown if they have only one Workspace and language in the project. Looking for the default option. I am raising this on behalf of Eli Stutz

It would be great if there is a copy/clone option for an URL mapping to copy an existing mapping and create a new one. Customer usecase is to copy an existing mapping and then only change the mapping name & URL.

Currently, the Document360 Knowledge Base (KB) widget provides easy access to articles, but it does not display the date and time of each article. This feature request proposes adding a timestamp to the widget, similar to how articles display date and time when viewed directly on the KB portal. This will help users determine the recency of content directly from the widget.

It would be great if we could have the option to change the button color of the "Authenticate" button which appears in widget when JWT is configured

Enable customizable homepage widgets that can be filtered by category or tag. For instance, if I wanted to generate a list of the most recent articles published in a specific category, I could add the "Recently Created Articles" widget, and then select that desired category in the filter settings.

The knowledge base is offering a language selector. If we can set the language as part of the javascript code, the page can set this already for the user e.g. Adapt the Javascript of the Knowledge base assistant. e.g. like this: language: ‘es’.

These buttons should show at the bottom of articles in the widget same as in the full documentation view. We have many articles which are broken into sub-chapters as separate articles, because the next/previous buttons work well for indicating there's more related stuff - but when opening the article in the KB widget (assistant) we don't see these buttons.

In the KB assistant/widget, enlarge images when clicking on them