Valid search terms are appearing under “No Search Results” in Search Analytics, even though there are articles that match those terms
Ramesh Lokesh
We have observed scenarios where valid keyword searches are captured under No Search Results when users search using advanced filters. This issue appears to occur when certain filters or advanced search combinations are applied, and the filtered list of articles does not contain the searched keyword, causing the system to incorrectly categorize the search result
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Ramesh Lokesh
Zinnwaldite Weasel