User Authorization for Knowledge Base Widget
Dhinil C A
Issue:
Currently, our Knowledge Base Widget/Assistant displays all available categories from our Knowledge Base. This common display of content poses a challenge because we've established distinct access permissions for various categories within the Knowledge Base. As a result, the Widget/Assistant is not aligned with our access control policies.
Requested Enhancement:
I kindly request to implement 'User Authorization' for the Knowledge Base Widget/Assistant. This feature would allow us to exercise precise control over who can access specific categories within the Widget/Assistant.
Log In
Dhinil C A
Follow-up on User Authorization for Knowledge Base Widget Implementation
I am writing to follow up on the unresolved ticket regarding User Authorization for Knowledge Base Widget that was initially submitted in October 2023.
After reviewing the current available options, I have identified significant limitations that prevent us from implementing an effective solution:
* The JWT configuration currently only supports authorization for a single URL
* SSO implementation is not compatible with the Knowledge Base Widget, though SSO could have effectively handled Reader Groups.
Given these constraints, neither option provides a viable solution to meet our authorization requirements. I would appreciate your attention to this matter and any updates on potential alternative approaches or timelines for enhancements to the existing functionalities.
This bottleneck is also restricting us from implementing your Eddy AI along with KB Widget.
Mohamed Shakheen
Hi Dhinil C A,
Thank you for your valuable feedback. User authorization for widget is under the analysis phase. We will keep you posted when it is picked up for development and accordingly upate you the status.
Dhinil C A
Mohamed Shakheen - Gentle reminder!
User Authorization for Knowledge Base Widget
This is an important functionality that I require in our application. As different client uses different functionalities, it would be helpful if it is allowed to assign different access permissions for various categories within the Knowledge Base. I appreciate it if you could share the latest status of this request.