Trial Version for Internal Testing
Hani Harrise
At the moment, the feature once toggled on, is visible to the whole user base. From an end user perspective you are bound to try something new in the UI, which results in a credit. We have customers who have reported the same, they would like maybe an internal testing side of Ask Eddy before they go live with their entire documentation.
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Thiru
Hani Harrise thanks for the feedback, however we do have free credits concept for them to validate with their data. This is not only for the Customers' Readers but also them to evaluate the responses provided by Eddy. Also this entirely depends on the data, Customers' can validate for 5-10 using free credits and based on the same, they can make a quick decision on this.
Caroline Tabach
Thiru: In order to test this the customer wants to have control on what questions are being asked, and not "waste" the credits on what random people getting to the doc site will ask