The new categories aren't automatically added to the Reader Group
under review
Karthikeyan J
It would be good if new categories which are added to the knowledge base portal are added to the Reader Group(s)( content access) automatically. With this, we can make sure that all the contents are visible to the readers and we can save a lot of time.
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Bob Dzimbowski
Our business case is one where we have publicly available documentation to all our customers and then we have customer specific documentation where one customer can't see the other's. We manage this with reader groups whereby there is a 'Public' reader group and 'Client A', Client B', etc.. reader groups. Each client is a combination like 'Public, Client A' or 'Public, Client B'. The issue is that everytime a new category is created, there is no easy way to add that category to reader groups immediately. Trying to figure out who added what categories recently and then trying to add them to the appropriate reader groups is a nightmare.
Thiru
under review
Stephen Kairys
To provide additional details:
- When adding a new category, we might not always want to permission it right away. Perhaps a screen prompt would help? Bear in mind that it would have to be an all-users or no-users thing so not sure how practical this would be.
- A Bulk Add Permission function would be awesome.
- We should have the option to auto-select subcategories at the time we select the parent category. A simple screen prompt ('Enable Subcategories") might work. Same for disable.
Thanks. Please reach out with any questions.