Synonyms/keyword database
under review
Gerard
There certain keywords we use that we'd like to relate to other possible keywords that customers may use. This can then surface the best articles matching those synonyms/keywords along with other search criteria.
I think we can accomplish this by maintaining a synonym database that can be used as part of the search logic.
For example, "Create Article" -- using "add" as a synonym keyword for "Create" so searching "Add Article" ranks "Create Article" as possibly the same.
Today, we can make this work by using tags but it's not the right application for it.
Log In
Gerard
I tried using tags to use as synonym but it doesn't seem to work. For example, if i add a tag called "add" but i want articles that has "create" in the title, even if i apply the tag to the said article, it doesn't seem to surface the intended article.
I was using Relevanssi which allows us a place to create synonyms, even apply weight to certain results. It would be great if we could have some layer of control for how search logic is handled.
Shakeer Hussain S
Hi Gerard - We sincerely appreciate you providing this valuable feedback. We will evaluate the technical feasibility and determine if it's possible to implement this suggestion. Your input is highly valued.
Shakeer Hussain S
under review