Currently, the Document360 widget relies on URL-based mapping to display contextual help. This approach does not work effectively for Single Page Applications (SPA), where the URL does not change during navigation.

Customer require the ability to trigger the widget contextually using a custom identifier (e.g., Help Key, screen ID, or event-based trigger) instead of relying on URL changes. This would allow applications to dynamically display relevant articles based on user interactions or screen context.