Setting a stale date feature
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Nibu Thomas
This is an awesome feature. But to be more useable, we should be able to use it as soon as it is released. Which is not possible today. Because we have to set a date and then wait for that date to pass. For it to be useful to use today, this feature needs to be able to look at historical data. For example, I'd like to see a list of articles that haven't been modified for the last one month. This information can be easily collated from the article timestamps. There exists today a set of articles that meet the set criteria - as of today. I shouldn't have to wait from today all over again.
If we can pull out a report today, and not have to wait for 15, 30 days as is how it is designed, it would be much more useful.
Also, it's not clear about what the current functionality does. Let's say I set the initial stale date at 15 days. I wait 15 days and then generate the report, or look at all the articles that have become stale. Now let's say this list is too much and I choose to increase the period to 30 days. Now, will I have to wait another 30 days - so all in all 45 days from the time the feature was made available.
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Saravana Kumar
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Saravana Kumar
Nibu Thomas we brought this feature sometime ago looks like we didn't update here. Now you can filter on the NOT operator in date, example here
This will give the report of articles that are published/updated say 7, 15, 30 days ago etc.
Saravana Kumar
I think you can utilize two different functionalities in Document360 to meet your requirements.
Review reminders are basically a way to inform contributors an article needs to be looked into at some point in the future. It doesn't matter whether that article is been modified by someone in the middle. For example, You release a version (2.0) with 10 articles today, and you can put a reminder to review it in 6 months' time. The system will send a notification with those 10 articles on the elapsed date.
For your scenario to check the articles that are not updated in the last 6 months, you can use the "Bulk operations" ( https://docs.document360.io/docs/updating-multiple-articles) feature, where you can filter by Date (updated/modified in last 7, 30, 90 days or custom date). However, there is one missing feature I can see, we don't do "NOT" operations, which we will fix.
Nibu Thomas
Saravana Kumar: Without the Not operation, it gives me only the articles that have been touched. So, as you have identified already, I need the Not operation to be able to pull up such a list.
While setting a review date in the future is a use case, most organizations would simply want to make sure that all their content is current. So a global setting would be much useful. But like I explained, If I set the date for 30 days, it should instantly mark all the articles that are older than 30 days. Waiting for another 30 days makes sense only for new articles, which are a much small use case compared to existing articles.
Marshal Ebinezar
Nibu Thomas, Thank you for the feedback, we will discuss and update shortly.