Creating on behelf of one of our customers:
The customer requested an enhancement to improve search usability by enabling faster filtering between public and internal content within their knowledge base. Currently, although filtering is technically possible through the existing filter options, it requires multiple clicks, which creates friction for users—especially clinicians who need to access information quickly in time-sensitive scenarios. Since both public and internal articles exist within the same workspace, search results often display a mix of both content types, making it harder for users to quickly locate the most relevant article. The customer suggested a simpler one-click filtering mechanism, such as a visible checkbox or toggle near the search interface, to allow users to immediately narrow results to either public or internal content, thereby improving search efficiency and overall user experience.