Replicated articles' KB site visibility.
under review
sneha sree
Hi team, I am raising this request on behalf of the customer.
When an article under a private category is replicated under another public category, the replicated article inherits the visibility of its parent category and is publicly visible. We received suggestions from users not to have such private articles shown publicly when replicated under a public category.
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D360 Product Management
marked this post as
under review
Mohamed Shakheen
Hi Jasper Seahorse Thank you for highlighting the visibility behavior when replicating articles from private to public categories. We understand the concern regarding sensitive or private content inadvertently becoming publicly visible due to inherited settings from the destination category.
We will analyze this behavior further to evaluate potential safeguards or configuration options that can prevent unintended exposure during article replication. Your input is valuable in helping us improve content governance and user control.
We’ll keep you updated once we have more clarity on the feasibility and next steps.
sneha sree
Created the post onbehalf of Jasper Seahorse