Read Receipt Changes
under review
Glenn Elliott
We require a few changes to read receipts.
- If a snippet is updated then any document that contains that snippet should have it's read receipt reset.
All of our documents are created with multiple snippets, currently if I make a change to a snippet I then have to go into every single associated document edit it and add a space and remove it and save again to reset the read receipt.
- If an article had read receipt enabled the article should be obscured until the technician checks the box.
- The wording on the popup that a technician receives on a read receipt enabled document should be editable by the document/project creator.
Log In
D
D360 Product Management
Hi Glenn, Thank you for the feedback — we understand the pain point and will consider prioritizing this based on upvotes. Could you help us understand this requirement a bit better? "If an article had read receipt enabled the article should be obscured until the technician checks the box."
Glenn Elliott
D360 Product Management without the article being obscured technicans can just follow the document and not actually have to click the read receipt, we need, and our clients need technicians to not be able to see any data until they accept before hand that they agree to follow the SOP as stated as it has updated.
Technicians are working around the newly implemented system of including a read receipt by just not clicking it when they're done, obscuring the article will mean that they HAVE to agree before they can even see anything.
D
D360 Product Management
under review
Ramesh Lokesh
Glenn Elliott
Ramesh Lokesh
D360 Product Management