Quizzes and gamification
under review
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Janeera D A
Introducing a gamification system would increase user engagement, encourage content contributions, and improve content quality. The system can award points and badges based on user activity across three personas: Reader, Writer, and Reviewer.
Target Users
- Writers: Internal team members who create or update articles.
- Reviewers: Contributors responsible for feedback, review, and content quality.
- Readers: End users consuming knowledge base content.
Goals
- Drive content contribution and quality through recognition.
- Promote feedback and interaction from readers.
- Highlight valuable contributions from reviewers.
Features can be as follows:
- Points & Badge System
- Writers: Points for publishing, updating articles, decision trees, receiving likes/comments.
- Reviewers: Points for completing reviews, having valuable comments.
- Readers: Points for reading, giving feedback, commenting (moderated).
- Commenting and Feedback System
- Enable open commenting and feedback on articles.
- Comments must be reviewed and approved by moderators before going live.
- Leaderboards and Profiles
- Display badges, ranks, and engagement stats on user profiles.
- Optional leaderboard for top contributors (configurable visibility).
Calum Gale
I have had multiple requests for this feature, is there an eta?
Ravishankar Ananthapadmanabhan
I am dealing with Tecne-autos-trade, who request the same. This is a frequent ask in terms of Employee documentation to ensure active engagement from the employees in consuming SOPs, policies and internal Best practices.
Thiru
under review
Thiru
Deepak Thanks for your feedback and taking time to write us. Would be helpful for us to assess the scenario if you can provide additional information
Are you referring to the Feature Explorer option in the Document360? Or referring to any other features in product you would like to have this gamification to complete the task / event ?