Prompt users for Eddy AI feedback when they exit the search
backlog
V
Vijay Sakthivel
Currently, users can provide feedback on Eddy AI responses only by clicking the Thumbs Up or Thumbs Down icons, which many users tend to skip. It would be helpful to optionally prompt users to give feedback when they click outside the Eddy AI window or search bar.
The prompt could allow users to select Thumbs Up or Thumbs Down and then leave feedback, following the existing feedback flow, with an option to dismiss the prompt if they choose not to respond. This would help increase feedback collection without disrupting the user experience.
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Pavithra Mathivanan
Hi Brick red Llama, Thank you for sharing this feedback. We’ll review it and try to prioritize it based on user traction and overall impact.
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D360 Product Management
marked this post as
backlog
V
Vijay Sakthivel
Raised on behalf of Brick red Llama