Private article links for public KBs
planned
Gerard U
We have content we'd like to document and share with customers as an article link WITHOUT requiring a private KB setup.
The URL of this article should only be accessible if they have the direct link BUT it should not be searchable and crawled for SEO.
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D360 Product Management
Merged in a post:
Preview unpublished articles
David Gregory
I need some way for readers to view new versions of articles before they are published/re-published. This will allow us to have our changes reviewed by the content experts before they are published and able to be seen by a wider audience.
It would be sufficient to be enable a preview link to be sent but enable it to be reviewed.
This should be able to be set by reader group so that not all readers would have this ability.
Shakeer Hussain S
Hi David Stephen Caroline - Do you think providing a private link sharing option like the below will suffice your need?
Caroline Tabach
Shakeer Hussain S looks good to me
David Gregory
Shakeer Hussain S this should work for me as long as the private link is not specific to an individual but is available for anyone who has the permission to see the page once a publish has occurred.
Stephen Kairys
Shakeer Hussain S What would be the necessary steps for author to provide that link?
D
D360 Product Management
Merged in a post:
Ability to show private content title
Nibu Thomas
Right now, it's awfully hard to discover private content. Our users aren't used to authentication. So it makes a lot of sense to be able to see the titles even as unauthenticated users. When a user clicks a private link, that's when they should be prompted to sign in.
Long term, this should be configurable so that in case the title should not be shown, then it can be hidden as well. Showing all content enables better content discoverability.
Thiru
Nibu for the unauthenticated users to view the content, we do have plan to implement sharing a link where external vendors or non-Document360 user can view the content. So merging this request with the same for tracking purposes.
D
D360 Product Management
Merged in a post:
Shareable link for preview
Nina Nadareishvili
We sometimes need to show drafts to colleagues that are not editors in the project. Previews are only visible if you are logged it. Would like an opportunity to share a link to preview that can be accessed by anyone with a link. Sort of like access in google docs
Thiru
planned
Thiru
Merged in a post:
Add ability for outside stakeholders to review drafts
Laura Joy Phillips
As part of our documentation workflow, we anticipate needing a way to receive feedback from and collaborate with people across our internal departments as well as external partners. The current features of discussions or notes within the editing platform are intended mostly for internal collaboration between writers and editors. What we're really looking for is a way to share an article while in draft form (perhaps via direct link) so that stakeholders can add comments on individual words/sentences/sections of the article. This would allow us to get feedback from key stakeholders for relevant articles without giving them full editorial access or responsibilities. For example, we might want to have a "new feature" article reviewed by the developer who created the feature, but we wouldn't necessarily want her to review everything else we're working on. In short, it would be great to have something like LinkedIn's ability to share drafts (linkedin.com/help/linkedin/answer/85039/share-a-draft-of-your-article-before-publishing?lang=en) but with a way for readers to add comments (as one would in Word or Google Docs).
Glenn Elliott
This feature is really needed by us too, currently across multiple clients we have to set up reader groups and invite potentially hundreds of users to Document360, manually giving them access to particular documents we see as public, when the rest of the site is private, and if a user leave a client we have to remember to kill their document360 account too, it is an administrative nightmare.
We really need the ability to have a check box on a per KB level to say if has link can view, so we do not need to maintain hundreds of reader accounts
Shakeer Hussain S
under review
Rachael Roberts
Hi, I absolutely agree with the need for this functionality. Being able to share a link to a draft preview where external stakeholders can comment is essential to our daily work. At the moment we're having to use clunky, messy work arounds and it's very time-consuming. Could anyone give me an update on whether this feature is being developed or considered for development?
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