Prevent Screen Recording of Knowledge Base Articles on the Site.
B
Bisque Finch
The customer has requested a feature to better protect Knowledge Base articles from being captured through screen recording. This feature would help customers with sensitive or confidential documentation improve content protection and reduce unauthorised distribution.
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K
Kavya
Hi Bisque Finch,
Hi Kiruthika S,
Thank you for sharing this request.
To better understand the requirement, could you please clarify a few points?
Is this request for the Knowledge Base Site, the Knowledge Base Widget, or both?
Could you describe the primary use case for preventing screen recording (e.g., protecting confidential documentation, regulatory compliance, internal-only content)?
What solution or controls are you currently using today to protect this content from screen recording or unauthorized sharing?
Are you looking to prevent screen recording entirely, or would features such as dynamic watermarks or user identification during screen capture meet your requirements?
What feature are you using in document360 to acheive this usecase