Prevent auto close of feedbacks
under review
Kesavan M
Currently, when the "Notify to end-user" option is enabled and a reply is added to the specific feedback, the feedback automatically changes to the closed state. It would be beneficial to avoid this auto-close functionality when sending updates to the end-user.
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D
D360 Product Management
Merged in a post:
Allow team account to reopen closed feedback
L
Lauryn Chao
Currently, when a feedback is closed, you can't reopen it. It might be helpful to be able to reopen it if a user accidentally closes it or even if it was closed prematurely.
D
D360 Product Management
under review
Kesavan M
++Lauryn Chao