Hi Annie - Thank you very much for sharing your feature request. To provide a more effective solution, I would like to understand the purpose behind your request.

Your request involves several use cases, which are as follows:

In-App Guide Synchronization: By integrating Pendo.io and Document360, you can synchronize in-app guides with relevant articles from the knowledge base. This means that when users access a particular feature or page, Pendo.io can trigger the appropriate Document360 article, providing contextual help directly within the application.

Widget Embedding: Another aspect of the feature is to incorporate a Pendo.io widget within Document360 articles. This allows users to access in-app guides that are related to the content they are reading. By doing so, users can grasp concepts more easily and also see real-time examples, enhancing their understanding.

Contextual Help Center: To further enhance user experience, you can create a dedicated section within the Document360 knowledge base that displays Pendo.io in-app guides. This section would house guides tailored to specific application functionalities, offering users a seamless transition from documentation to interactive assistance.

Understanding the use cases will enable us to recommend a solution that aligns perfectly with your needs.

Please select one of the suitable use cases mentioned above or provide your specific use case to help us recommend an improved solution. We eagerly await your response.