Option to Switch to different IdP without removing the SSO users
under review
Karthikeyan J
This request was raised on behalf of Jon
Currently, when we choose to switch to different IdP with SSO configuration, we have to manually remove the SSO users and then reconfigure the new SSO and add the users back as SSO users.
It would be better if we have an option to change the IdP from the SSO settings itself so that we don't have to manually remove and then add the users.
Thank you.
Log In
Uppili Srinivasan
In addition to the above, when switching between different SSO we have to remove and reimport the users. While exporting the users, we are providing only the portal role and we are not providing the content role option.
If a user tries to reimport the users, they would like to assign the same content role as well. This is a challenge with the current import option as we are unable to find what the content role is from the exported CSV file. If we implement this option, this challenge should also be addressed. CC: Jon Jerman
D
D360 Product Management
under review
Mohamed Shakheen
Hi Karthikeyan, thanks for sharing the feedback on behalf of the customer.
Thank you for highlighting this valuable feedback Jon, regarding the IdP switch in the SSO configuration. We understand the need for a more seamless experience without having to manually remove and re-add SSO users. We will evaluate this enhancement and, for the time being, we will keep this request in the Under Review status. We will keep you updated on any progress regarding this.