Import Translated Articles
under review
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D
D360 Product Management
Merged in a post:
Option to Add Article by Import for translated articles
R
Raffia Seahorse
We have an in-house translator who translates and reviews articles offline (for many reasons, including creating and maintaining our own private translation memories and termbases). We would like to be able to upload translated articles by Importing a word file, instead of copy and pasting the translations onto the Editor, which takes an unnecessary amount of time.
Q
Quasar blue Parakeet
Right now we can only import word documents to create new articles in the primary English version of our knowledge base. We have these article translated in other languages and would like to be able to import them as word documents instead of having to copy and paste the articles in the other language versions of our knowledge base.
Shakeer Hussain S
Hi Quasar blue Parakeet - Thank you for taking the time to provide your feedback. I kindly request you to share additional details and elaborate on the specific use case for this request. Your insights will greatly assist us in understanding the context better and enabling us to appropriately prioritize and address the request. Your cooperation is highly valued.
J
Jacinth Reindeer
Shakeer Hussain S: We have the same issue. We use a third party company to translate our documentation into other than english languages. They provide the translations in word docs, which we need to input manually copy-pasting into the KB. Having an import function would help us a lot
Shakeer Hussain S
updated the status to
under review