Notifications for Specific Folders
under review
Alyssa Carpenter
I need to be notified when a certain folder has articles published, but I do not need to be notified about every article published to our entire knowledge base. Having a setting to turn on notifications on a per folder basis would be helpful.
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aryeh sonnenberg
I'm wondering if an Integration might work for this? Trigger to Zapier or Make whenever something is published, and then those integrations could make the decision to send out a notification based on content, tags, etc.?
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D360 Product Management
under review
Thiru
Alyssa Carpenter Hector Payo
Thank you for sharing your insights on this matter. Before we proceed with further investment, we would appreciate clarification on a couple of scenarios from your end to facilitate our decision-making process:
(a) Confirming whether notifications should only be sent for starred categories in the Knowledge Base portal.
(b) Verifying if notifications should be sent to readers when articles in their favorite categories are updated on the Knowledge Base site.
Your confirmation on these expectations would greatly assist us in evaluating this area further.
Thank you for your cooperation.
Hector Payo
Defenitively a very much needed feature for meaningful notifications. We the current notification triggering (whole project) it means that most of the notifications are irrelevant