Notification on feedback provided for Eddy AI answers
under review
Uppili Srinivasan
We should be able to configure notification mapping and receive email when a user provides feedback for answers provided by Eddy. Currently, we are able to see the feedback in the feedback manager but we are not notified as we don't have any event for it.
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Pavithra Mathivanan
Hi Riffat Wyne, Thank you for sharing your feedback! We’re currently revamping our dashboard page, where both article feedback and Eddy feedback will be displayed prominently on the homepage. This way, your attention will go straight to the dashboard the moment you log in. The updated experience is expected to roll out next week.
In addition, we will try to prioritize, receiving notifications for Eddy AI feedback in our upcoming roadmap.
D
D360 Product Management
under review
Uppili Srinivasan
Raised on behalf of Riffat Wyne