Notification Center In the portal
under review
Ewa Bastek
We would like to have a notification center in the D360 portal itself to easily check all notifications concerning us and the team.
Log In
Shakeer Hussain S
Merged in a post:
Notification for 404 pages
Hani Harrise
When issues with users who are reaching 404 error pages due to vaious reasons, one being deleted articles, to address this concern it would be helpful to be able to enable notifications anytime someone is facing a 404 page while also including the slug that triggered the 404. At an owner level, the team would be able to audit and make necessary changes.
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D360 Product Management
Merged in a post:
Show all @mentions in a list
Dillon Reese
Whenever someone tags someone else in an article's discussion tab, notifying them to perform some action on a document, it would be useful to be able to see all mentions. This is a common approach for most software with the ability to communicate with other users.
An email is sent when someone mentions, but if that email is lost or mistakenly marked as read, it may be missed. Having a place in the portal to show all mentions, would alleviate this issue and allow better management of documents.
Mohamed Shakheen
Hi Hani, Thanks for sharing the feedback on behalf of the customer.
We will assess the notification mechanism for 404 pages and explore possible solutions. We’ll keep you updated on our progress.
Laura
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D360 Product Management
under review
Ethan Noble
I'd very much like to see this as well, particularly notifications for any assignments and for comments that @ me. This would include the comments on the article text itself and comments in the Set Status field in the workflow.
Would also be nice to see article review reminders in-app.
Prabakaran Ashok
Created on behalf of Laura FORCELLA
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Prabhakaran Parasuraman
Hi Dillon Reese, thanks for reaching out to us. We would like to understand the name of the editor you're referring to have this feature in the discussion panel.
In our advanced WYSIWYG editor, we have provided this in the comment panel. I've included a screenshot for your reference, kindly have a look.
Kindly let us know if you have any concerns. Your cooperation and understanding are appreciated.
Dillon Reese
Prabhakaran Parasuraman Hello, we are looking for this feature to be added to somewhere that is editor-agnostic, such as the user Dashboard. The goal of our feature request is to be able to see all @ mentions, and not have to go into individual docs. For this at a glace view, the Dashboard makes the most sense for something like this.
Thiru
Ewa Bastek Thanks for your feedback. We understand this is "In-App" notifications for the logged-in user. From user perspective would like to understand which are the key notifications and other information you would want to display in this space.
Appreciate your interest in writing back to us while taking time and effort. Looking forward.
Ewa Bastek
Thiru: Hi Thiru :) Mostly, we would like to receive notifications when an article has changed workflow status to review and was assigned to us or our team account group. We are working with other teams on article creation and we receive a lot of articles assigned to us for review. It would be best if we could not only get a notification that something was assigned to us, but also the group we are in, so that we can follow what has to be done in our team.