Native Commenting System
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Vocational Bobolink
A native commenting system would be really good, as Disqus isn't very appropriate for private knowledge bases, nor are 3rd party plugins. I want readers to be able to comment without a second login, as they are already logged in to the private knowledge base.
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D360 Product Management
Vocational Bobolink,
Thank you for sharing this suggestion. We understand the need for a native commenting system, especially for private knowledge bases where requiring a second login or relying on third-party tools like Disqus isn’t ideal.
This is something we’ve noted as part of our product management research to better understand customer needs and workflows around collaboration and feedback in private KBs. While we don’t have a timeline to share yet, we’ll keep this in mind as we evaluate future enhancements in this area.
Thanks again for the thoughtful input—we’ll share updates if this moves forward.
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D360 Product Management
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Janeera D A
It would be valuable to have a native commenting system within private knowledge bases, allowing readers to leave comments directly below articles without needing a separate login. Since readers are already authenticated, this would make it easier for them to share thoughts, ask questions, or start discussions in context. Threaded replies could help keep conversations organized, and an optional moderation setting would allow teams to manage comment visibility if needed. Showing the commenter’s name and timestamp would add clarity, while notifications to article owners or contributors could help ensure timely responses. Keeping comments searchable and tied to the article would also support ongoing collaboration, all while respecting existing access controls.
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D360 Product Management
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under review
Mohamed Shakheen
Vocational Bobolink Your feedback is valued, and we will assess the native commenting system thoroughly. We'll keep you updated on any changes to its status based on our evaluation. Thank you
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Linear Porpoise
Is there any update on this feature?
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Linear Porpoise
Yes, our team is also hoping for something like this!