W
Wisteria Prawn
We are requesting a significant upgrade to the "Status" indicator system. Instead of a single, "Custom" status, we need the ability to create multiple custom indicators that can be displayed simultaneously on the public-facing Knowledge Base articles. (These should function as high-visibility UI badges, managed and displayed separately from the existing "Article Tags" system used for SEO and search boosting.)
Currently, Document360 limits an article to one status indicator at a time. This is restrictive because statuses often need to convey different types of information to the reader.
- Example: An article might be "Updated" (Status) AND require an "Enterprise License" (Functional Metadata).
- Right now, we have to choose one or the other, or manually type this into the article body, which lacks visual consistency and searchability.
Proposed Solution: "Visual Badges" System
A dedicated system for Concurrent Status Indicators that provides:
  • Distinct UI Layer: Indicators should remain at the top of the article (near the title) to give immediate context to the reader, separate from the Tag cloud.
- Multiple Active Indicators: The ability to toggle multiple statuses for one article (e.g., a "Beta" badge AND an "Enterprise" badge).
  • Independent Logic: These indicators should not affect search weight in the same way tags do; their primary purpose is visual communication.
- Custom Styling: A dedicated settings page to define the Label and HEX color for each unique status.