Copy/Move categories/articles between versions
complete
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Niel Van Laer
Next to our open knowledge base we have a closed knowledge base (different version) that we use for applications that are in development. it would be nice to move/copy catergories/articles from one version to the other once the application goes live.
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Michelle Van Kolck
Would be nice to see a video on how this workflow is done. Is that possible? I am sure most of us would prefer a quick briefing, if possible. Even step by step email would be nice if video is too complicated to upload. Thanks team.
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Document360 Engineering
complete
Shipped on 2nd March release
Anna Marava
Does this also mean between workspaces?
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D360 Product Management
Anna Marava: Yes, we do support moving / cloning - categories & articles across workspace.
Poornima Tamilmani
in progress
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D360 Product Management
Merged in a post:
Enable category page type for linking or copying existing articles
nur
While you can copy or link existing articles to create a new article, you cannot do the same with the page type categories even though they are also articles. Enable this option to find and use the page type categories.
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D360 Product Management
Merged in a post:
Enable cloning categories and page-type categories
nur
We cannot clone any category or page-type category page to another category. That's why we need to create a new article, copy the same content, and create a new page from scratch to display the same content somewhere else.
Thiru
nur we have this in our roadmap planned in our Q1 2024, and we will keep you posted once released.
D
D360 Product Management
Merged in a post:
Copy Categories and subcategories
Andrea Hilton
We really need to be able to copy an entire category, so that when we make updates to products we can update the latest version. We can't do that at the project level because not all products are released at the same time. Currently we have to copy every article into a previous release folder and this is error prone and extremely time consuming. Please help us to be able to copy categories and sub categories so we can file them as previous and work from new release versions.
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D360 Product Management
Merged in a post:
Clone articles as bulk operation
Alexandra Wurian
It would be great to have to possiblity to clone articles as a bulk operation. Even better would be if the whole category could be cloned.
It is very tiresome to clone a category which contains of about 100 articles. For us it would be a huge timesaver if a bulk operation was introduced. Our categories represent software versions and it can happen that only 3 or 4 articles need to be changed. However, we need the new version as a new category.
Thiru
Alexandra Wurian thanks for sharing your thoughts. Introducing clone articles in Bulk operations needs to be evaluated, as the system needs to clone multiple articles, and there are scenario where users wanted to have these clones in different locations and not in same. This will require more user inputs, which we would like to avoid and keep it simple. But, we are glad to let you know cloning category along with its contents is work in progress, and you can expect the same to be rolled-out as part of Q1 2024.
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