Modifying the "Most Read Articles" data in the Article Analytics
Ramesh Lokesh
Currently, it seems that we display the "Most Read Articles" in the Article Analytics based on the time spent on the articles, instead of the number of reads.
This is misleading for the users and the users would like us to display the top articles based on the number of reads, instead of the time spent.
Could you please check and share your inputs?
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D360 Product Management
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Navin Kumar
hi Jennifer,
We understand the confusion here. I think the label "Most read" can also convey that the top articles based on the number of reads will be displayed. We however think that the metric itself is meaningful and insightful. We would like to confirm if we can just change the name of the metric to solve this problem as the users can still go to the "Top articles - View all" page and sort based on the reads.
Ramesh Lokesh
Jennifer Wills