Media/Image Staleness Score
under review
Addison Kliewer
Doc360 is great for tracking how our articles perform, but there's a vital visual component that often gets overlooked: image freshness. Just like text, images can become outdated, especially with product updates or UI changes.
Seeing old screenshots or logos can seriously confuse our users and make our content look unprofessional, impacting their trust in our knowledge base.
I think we need a new metric to help us stay on top of this. Imagine something like an "Image Staleness Score" or "Outdated Image Count." This wouldn't just be a simple tally; it could consider how old the image file is, whether an article was recently updated but still contains very old images, or even let our content team manually flag images they know are outdated.
By having this kind of insight, we could quickly pinpoint articles that need visual refreshes. This means a better experience for our readers, a more professional-looking knowledge base, and a proactive way to ensure our content isn't just accurate in text, but visually relevant too. This would compliment broken links feature.
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D360 Product Management
under review
Mohamed Shakheen
Hi Addison
Thank you for this insightful and well-articulated suggestion.
We completely agree that visual accuracy is just as critical as textual accuracy, especially in environments where UI and product design evolve frequently. The idea of introducing a metric like an “Image Staleness Score” or “Outdated Image Count” is highly compelling and would provide a proactive, data-driven approach to maintaining visual consistency and relevance across your knowledge base.
We also appreciate how this enhancement would complement existing features like the broken links checker, by expanding the scope of content health monitoring beyond text and links to include visual assets.
We’ll take this under review and work closely with our engineering teams to explore the feasibility, data points required, and potential implementation paths.
Your vision for content freshness is forward-thinking, and we’ll keep you informed as we evaluate this further.