Machine-to-Machine (M2M) Authentication for Document360 MCP Server
Ramesh Lokesh
The customer is building an AI-powered chat interface using the Document360 MCP server as the knowledge backend. The interface is intended to serve multiple end users who are not Document360 project members. The current OAuth flow requires each user to have a Document360 account and active project membership, which blocks this use case entirely.
Customer's ask is the support for secret key / API token based authentication on the MCP server, allowing their backend service to connect to MCP without per-user login.
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Little Tortoise
Hello, this feature would be extremely important for us to give our software customers optimal access to the articles in the knowledge database, both (1.) via the regular online help of Document 360 and (2.) via our own chat access directly from our software, which is only possible through M2M access.
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Revolutionary Hoverfly
This is a critical requirement for us in order to use Doc360 with our integrated AI Consultant. Without this functionality, we would honestly need to seriously consider switching to an alternative knowledge base.
S
Square Guppy
vital to use for our agent to use from our software
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Rival Muskox
Absolut must...!! Must also an important struggle for us at them moment... would make our lives so much easier! Kesavan M
Our Software has multiple AI Agent Implementations that would benefit a lot from access to the Documentation!
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Rival Muskox
Yesterday I tried with JWT Token Auth option, but it does not seem an Option for MCP. Is my analysis correct Kesavan M?
Karthikeyan J
+ Magic Jaguar
Ramesh Lokesh
Moonstone blue Galliform
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Moonstone blue Galliform
Ramesh Lokesh Thank you!