Localization and Variables for KB widget
backlog
Ramesh Lokesh
Currently we have the localization and variables for the KB site. But we do not have this option for the KB widget. One of our customers would like this feature to be implemented for the KB widget as well so that they can control these variables that are displayed in the KB widget. Especially, it would be great if there is an option to modify the feedback form variables for the KB widget.
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D360 Product Management
Merged in a post:
Localization Support for Knowledge Base Assistant
Martin Vang
As a user, I would like to request the ability for the Knowledge base assistant to be localized for different languages. This would allow me to access the information and assistance provided by the assistant in my preferred language, making it more accessible and easier to use for non-English speakers.
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D360 Product Management
backlog
Mohamed Shakheen
Hi Ramesh Thanks for sharing the customer's feedback.
We'll first review the variables used for the KB Site and explore the possibility of reusing them for the Widget. If any additional variables are specifically required for the Widget, we'll incorporate them as needed.
We will evaluate the priority of this request based on demand and provide updates here as appropriate.
Ramesh Lokesh
Jennifer Wills
Mohamed Shakheen
Hi Martin Vang
Thank you for your feedback.
This is a valid request to address. We consider the localization support for KB Assistant as an enhancement. We will update you on the status accordingly.