Label innacurate: "Add a description for internal use."
closed
Ethan Noble
This is just a note on the label for article/category Description: "add a description for internal use."
The term "internal use" caused a bit of confusion for me, because the descriptions actually appear to the end user.
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D360 Product Management
closed
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D360 Product Management
Hi Ethan, Closing this request for now. If there are any open questions or points you’d like to discuss further, please feel free to respond to this thread.
Pavithra Mathivanan
Hi Ethan, Thank you for your feedback! To clarify, the description is intended for internal use within the portal, allowing users to gain more context about the article or category. However, it is not displayed on the KB site and remains inaccessible to public readers. Let us know if you have any further concerns!
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D360 Product Management
under review