Knowledge Base Widget: Automatically Include Newly Added Subcategories Under Selected Categories
under review
C
Celadon Blackbird
When the Knowledge Base Widget is configured with Category-level Content Access, newly created subcategories under an already selected category are not automatically included. Users must manually update the widget configuration to add each new subcategory.
Expectation:
Provide an option to automatically include newly published subcategories under the selected parent category, reducing manual maintenance and ensuring new content is immediately available in the widget.
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D
D360 Product Management
updated the status to
under review
K
Kavya
Hi Celadon Blackbird,
Thank you for sharing this request.
We understand the need to automatically include newly created subcategories when a parent category is selected for Category-level Content Access in the Knowledge Base Widget. This would help reduce manual maintenance and ensure newly published content is available without requiring configuration updates.
We'll review this internally and evaluate the feasibility of supporting this behavior. We'll share updates once we have more clarity from our assessment