JWT with private KB: open site from portal
under review
Youri van Pinxteren
We have enabled JWT and have our own login and logout page for our readers. Our knowledge base is private, so opening it, immediately opens our own login page. This is good, but...
When I login as a writer/editor in the portal and want to open the site by clicking on 'view site' or by an article on 'view in knowlegde base', it redirects me to our own login page. This is a problem, because we use another application as a login for the portal. Our login page is therefore only a info page that says you have to go to the other application.
My request is that when I am logged in as a writer, I can open the knowledge base without having to login using the JWT reader login.
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D
D360 Product Management
under review
Thiru
Youri thanks for reaching out to us and sharing your queries. Would like to validate if you refer to " While accessing the articles in preview link, reader login ( for the same contributor ) should happen via using login application " ?? Kindly confirm on this.