JIRA Project management tool integration with Document360
Vaishnave Jayaraman
The use case is that currently, authors are using JIRA to track progress. For example, if a task is created in JIRA, an article has to be created in Document360 for a feature or a release. Once the editor publishes the article in Document360, the corresponding task has to be marked as completed in JIRA. Currently, the editors are maintaining this task manually, both in JIRA and in the Document360 workflow designer feature.
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Shakeer Hussain S
Hi Vaishnave - Thank you for providing the details of your request. To ensure that we fully understand your workflow and explore any additional use cases that may benefit from this integration, I propose that we arrange a discovery call with the requestor at their earliest convenience. In the meantime, as a provisional measure, we might consider utilizing Zapier for workflow automation, which could offer a temporary solution to streamline your process.