ISO 9001-27017-27001 Requirements
under review
Hani Harrise
A customer has an audit process ongoing for ISO 9001-27017-27001.
To comply with regulations you can see requirements below:
Revision date and version number should be visible on both e-site and PDF exports.
Unique document number/ID should be visible on both e-site and PDF exports.
What we truly need is a change on docs360 so that we don't need to do everything manually. For example:
Having published version number on headers
Having headers included into PDF exports
Having custom texts on headers
To workaround these requirements we have added a table inside the documents. But it is time consuming and open for errors.
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Çağatay Yurdasal
Waiting for good news! :) currently this case is open for human errors which is also a defect and harming the process.
D
D360 Product Management
under review
Mohamed Shakheen
Hi Glenn hani
Thank you for detailing your requirements related to ISO 9001, 27017, and 27001 compliance. We understand the importance of having metadata such as revision date, version number, and unique document ID clearly visible both on the e-site and within PDF exports.
We also acknowledge your need for automation - specifically:
- Displaying the published version number in headers
- Including headers in PDF exports
- Allowing custom texts within headers
We agree that relying on manual workarounds, such as inserting tables within documents, is not ideal and can lead to inconsistencies.
We’ve noted your request and will evaluate the feasibility and share an update here.
Glenn Elliott
We have clients who also have ISO & NIST compliance audits and we have to use similar workarounds for them so that their documentation is compliant to their framework.
Hani Harrise
Request on behalf of Eda Koçarslan,