Inline Comments Improvements
planned
Ramesh Lokesh
The customer has a draft article with Inline Comments.
They scheduled the Publish for the article. Then they canceled it.
While doing this, it created a new article version for the article in Draft status/New, and the inline comments were not visible in the latest article version.
The user has to delete the new article version to retrieve the previous version and then view the inline comments.
The customer would like the inline comments to be visible in the latest version itself and they do not want to delete the latest version to view the inline comments.
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Ramesh Lokesh
Zaneta
Ramesh Lokesh
D360 Product Management
The customer has a draft article with inline comments in it.
The customer performed "Find and Replace" for any specific word in that article and while doing this, a new article version was created for the same article after performing the "Find and Replace.
The inline comments were not visible in the latest article version. The user has to delete the new article version to retrieve the previous version and then view the inline comments.
In this case, the customer has to review the changes made to the article content and then delete the latest article version. This is not an ideal user experience.
Can this scenario be also considered while enhancing the inline comments feature?
D
D360 Product Management
Hi Andre Aeschbach, We are working on an enhancement on inline comments to ensure they are retained even after publishing. As part of this improvement, comments will now carry forward across all versions, effectively resolving this issue. We'll update you once the feature goes live.
D
D360 Product Management
planned
Ramesh Lokesh
Andre Aeschbach